Middleton Health Centre rated Outstanding
Tuesday 7th June 2016
Outstanding GP Practice for Middleton
We are delighted to announce that Middleton Health Centre has been rated “Outstanding” by the Care Quality Commission (CQC) after a recent inspection; reflecting its commitment to provide safe, effective, compassionate, responsive and high-quality care to the patients of Middleton.
The full day inspection, described as the ‘Ofsted for GP’s’, found several areas of outstanding practice; including longer 13 minute appointments, onsite counsellors, social activities such as coffee mornings, and food parcels donated to the most vulnerable patients, which all work alongside the routine medical care provided to deliver an excellent whole person service to patients. The report reflected how Middleton Health Centre is constantly seeking to respond to patient needs and suggestions for improvement, and has an active Patient Participation Group (PPG) that works closely with the practice management team.
Middleton Health Centre is the second of four practices run by Hope Citadel Healthcare CIC to receive the prestigious “Outstanding” rating. Over the past 7 years Hope Citadel has pioneered a healthcare model called ‘Focused Care’ which provides support workers who carry out a full household assessment and seek to support those who often fall in the gap between social and medical care. This model has seen unprecedented results in supporting patients to make good choices for their health and households.
Professor Steve Field, Chief Inspector of General Practice said:
“All of this hard work and dedication pays off in making a real difference for their patients – which is why we have found this practice to be Outstanding.”
The full CQC report can be found at http://www.cqc.org.uk/location/1-540250390
Middleton PPG is holding an open day on Wednesday 8th June (10am – 2pm) for registered patients who would like to find out more about how they can work alongside the practice to improve their own health, and that of the community around them. There will also be representatives from mental health charity Mind and Healthwatch Rochdale.